Sign in Help Page

If you have questions about signing-in to the website please read the following help points:

  • When you purchase or download anything from our website you are automatically registered as a user and an account is created. The entire registration process and password reset is automated.
  • Your username is the email address you used for your purchase or download.
  • Access your Account Page here.
  • You must reset your password to get your first password.
  • We don’t have access to your password, simply reset your password if you lose it.
  • You can reset your password as many times as you like.
  • Confirmation emails can sometimes be delivered to your spam folder, so check there if you don’t receive confirmation when you’re setting up your account.
  • On the top-right corner of the website it will say if you are logged in or logged out. The website will keep you logged in until you log out.

If you use these suggestions and continue to have difficulty, please email

  • [loginout]
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